Testimonials

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  • "I would like to thank Krystal DeLeon for truly making my experience buying my first Harley awesome! She was very attentive and made it happen. She also, showed empathy when I asked her some questions about the bike. I would recommend anyone to go see Krystal for an absolutely gratifying first time buyers."

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    Anthony Barrera - SAN ANTONIO, TX
  • "Excellent customer service from Roger!"

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    George Masso - McAllen, TX
  • "My wife and I love this dealership. From the moment we walked in we were welcomed by a associate working in every department. The building was popping with customers and the whole sales team was getting it done. I have worked in sales management for 20+ years, so when I see a team working like a well oiled machine I recognize it. My wife started talking to Johnny one of the salesmen while I just listened and I was amazed in the manor that he answered her questions. She is new to Harley Davidson motorcycles and had, to me, some basic questions. Johnny was really on point with answering these questions and at no time did he make her feel silly. He was super knowledgeable and was able to answer every question both my wife and I had. Johnny used outstanding skills to drive/direct us to what we were ultimately wanting by listening to our questions. He is the type of salesman that gets you excited about being there and is good at narrowing down what you really are wanting and then he does something that is hard for most staff to do…. He “Asks for the sale”…. Then said “all you need to do is put a small down payment to hold the bike.” Then quit talking and waited for us to answer. (Which is an awesome sales technique.). So we did the deal and we walked out excited and felt blessed to have Johnny there to help us like he did.

    My wife and I would like to thank Johnny for everything. It is a rare occurrence that you run across a salesperson of this caliber. To know how to push customers, without being pushy is a hard thing to figure out but he seems to have it down to an art. It looks like there already may be the beginnings of another bike purchase in the immediate future."

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    Tim Matthews - Victoria, TX
  • "had a great time"

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    Anonymous - Bandera
  • "Walk in"

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    Anthony Cruz - San Antonio, TX
  • "Just recently bought my first bike this past saturday on 6/6/20. It was a very enjoyable experience i ever had.my salesman Enrique Chapa was very professional and very nice,in fact all departments were very professional.GREAT experience overall"

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    Jose Morales - San Antonio, TX
  • "I traded in my previous 2019 Ducati and purchased a Harley Davidson 2020 Lowrider and some accessories. Jesus, Miguel, Dave and Mike all did exceptional jobs in the process of guiding and helping me through my purchase. Mike, (the sales manager) even went above and beyond to accommodate my needs and make my first Harley purchase a great one. Fantastic job guys, Thanks for all the help."

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    Todd Ward - San Antonio, TX
  • "I was there with STBVA supporting the Jets Beep Baseball teams fundraiser and the ppl working inside were VERY friendly & helpful to the low vision community that was there. Hats of to all of y’all for the stupendous service, even if we weren’t there to purchase a “Harley”.😊👏"

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    Espi Benitez
  • "The best service dept in the SA area. I’ve dealt with a number of dealers and in this area they are the best in customer service and very quick and do the job well. I was about to get rid of mine till I tired Caliente."

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    William Wallace
  • "Great service. Went in looking for ideas for my husband and came put with the perfect gift."

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    Angela Morin
  • "Lots of different item at this store. Great bikes to look at, apparel like no other store, furniture. We had a blast here just looking around. The customer service was on point. No one bothered us unless we asked for help."

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    Jenna Larsen
  • "The Service Manager Joel Pousson exceeding my expectations when needed in a pinch. He sent a driver and picked up my bike and saved the day. I’ll save the boring details but in an era when customer service seems to not exist, Joel and his team just reminded me how to help a “brother” in need out and say “yes”. Highly recommend and please accept my sincere gratitude and appreciation. Thank you Joel!"

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    Michael B.
  • "I got my motorcycle safety certificate here and it was a great experience. We had 2 experienced coaches and plenty of time on the bikes for them to coach us to be successful on the test. It was great to walk around the dealer as well and look at the bikes. The staff here are really friendly and although I am not ready to buy a bike yet, Caliente Harley will definitely be a place to consider when getting ready to get my bike. Saturday they had a band playing here and it looked like a cool place just to go have some fun and look at some beautiful bikes."

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    Kenneth Domingue
  • "There’s a friendly atmosphere upon walking into this Harley shop. Nice salesmen and an even better finance manager. If I could give 10 stars I totally would."

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    Eric Hudson
  • "Go see Mike! He is great! He helped us get some rentals and went out of his way to correct some small mistakes for us. Overall we are very happy and plan to go back to buy another bike. Thanks my BFF Mike 😂"

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    Erica Rountree
  • "One of the best hearted places I’ve been to really clean nice people really enjoy my place and I know you would too."

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    Phillip Marable
  • "There are great people and very helpful cause I had a problem with my motorcycle and they gave me a hand and also they have great customer service."

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    Joy Sanchez
  • "Travis in the parts department definitely went out of their way to help with a key issue. Parts ordered came in pretty fast."

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    Sandra Salinas
  • "Just stopped by for questions about the class I enrolled in and everyone was very helpful. I got to find out what size helmet I needed to buy for the class and learned a little bit of everything even before my class. Defiantly looking forward to my class next month."

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    Jose O.
  • "Beautiful show floor! Great customer service! We bought a beautiful bike there and on the way home something wasn’t right, the brake light was stuck on. My fiance called Anna they said bring it in as soon as he gets off of work. He took it back and they had no issue fixing it and checking it over top make sure the are no other issues. They promised to wash it and clean it up too. They have been great!"

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    Dawn Holyfield
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