Texas, Harley-Davidson, motorcycle, dealer, Caliente Harley-Davidson

Caliente Facts......

40,000 sqft building on 7.5 acres (plenty of parking)

Outdoor stage with 2400 sqft party plaza (covered)

15,000 sqft showroom w/ FOUR large screen televisions

900 sqft customer lounge w/ pool table, FREE internet & local calls, FREE coffee bar, (soft drinks just 25 CENTS), "DYNO THEATER", Widescreen TV, seating for 25

Five restaurants & two hotels next door (short walk)

22 service bays

Indoor Dyno with closed circuit video feeding back to customer lounge TV

Water softener for bike wash

Over 8,500 sqft of indoor bike storage

Covered motorcycle parking for customers

ELEVEN toilets, thirteen sinks, four drinking fountains

Walk-around Parts Counter w/built-in Chrome Consulting stations

On-site Training Classes
- Basic Rider's Course
- Skilled Rider's Course
- About the Bikes Course

ALL Caliente employees have been drug-tested and professionally pre-screened. We are a drug-free workplace.

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Needed a new rear tire for my '88 Heritage Softtail. Called ...(another local dealer). After I had placed the order for my tire, he tells me that I will have to COME THERE and pay for it BEFORE he can even order it (no credit card payment by phone). I cancelled the order. Next, I called Caliente. Your parts department took excellent care of me and when I told him that I would be bringing the bike to y'all to put the tire on, he did not even require a deposit on the tire. So far, so good. Tire came in when promised, I made a service appointment for the next day. My tire was changed, my oil was changed, my throttle adjuster knob was replaced and my handlebar grips were replaced AND they even gave her a bath (she needed it)!! And all this was done within a reasonable time frame (since I was waiting for it). All in all, I was TOTALLY satisfied with my experience from beginning to end. Your store is quite a drive from where we are currently living ..., but I expect we will make the dirve to do our Harley business with y'all as long as we are in the San Antonio area. Thanks again, you have proved to me that your dealership really is all about customer service. Margie L. Lowe"

By: Margie (San Antonio area),TX

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"First of all let me say your salesman Ray is the most attentive, receptive and respectable guy that I have ever bought a vehicle from. Notice I said vehicle. I have purchased several other modes of transportation, but never have I had such a wonderful experince going thru the purchase process as I did with Ray and the finance department here at Caleinte. Hell, he even called me the day after my b-day to remind me about my free t-shirt that quite honestly I had forgotten about. The ladies at the counter, Hilda in particular are always and I do mean always helpful and attentive. (thanks Hilda I got so much gear now I don't know what to do.) I guess what I really mean to say is that your guys run a great tight ship and are always ready to help, and if we ain't buying they ain't pushing which does make it a home away from home. Thanks and see ya Saturday HA HA!!!!!!! "

By: James San Antonio,TX

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"I stopped by to ask a question about my bike and Rick and a mechanic were very helpful in solving my problem. Showed me how to reset my engine light that came on. Kudios Lavar"

By: Lavar San Antonio,TX

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"I went by the dealership one evening with my wife and friends after dinner. Although the dealership was closed they allowed us in to look at bikes while they finished a deal for someone else. That was on a Monday, the following Saturday a new FLSTN went home with me. Ray and the whole team made the experience easy."

By: Mark Devine,TX

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"Your sales associate... was fantastic in helping me pick the right motorclothes. Felt like she truly listened to my likes and dislikes and didn't just try to make the sale."

By: Armando San Antonio,TX

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"Was a great experience and a easy one. Ill come back to this dealership for my next ride. Every one I dealt with was wonerderful and friendly and went out of there way to help me get all I needed. I enjoy my new Harley thanks to all at Caliente Harley for everything.
Jeff."

By: Jeff Pleasanton,TX

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"Bought first Harley ever this year at this dealership. Sales staff accomodated all questions and were extremely knowlegable and courteous. Service and attention after the sale has been great. Transaction was smooth and quick and trade in service on old bike was as easy as can be. Will continue to do business at this dealership for hopefully many years to come."

By: Martin Eagle Pass,TX

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"I met my sales man Ray in late 2007. I wanted a used sportster but did not have enough money for the down payment. Ray understood my situation and kept in touch with me. When my income tax return came in, I called him and just recently bought my Nightster. I just want to let you guys know that your dealership is top notch. Thanks to all of the staff at Caliente Harley Davidson!!!!!! I am now a Proud member of the Family!!"

By: Anonymous SAN ANTONIO,TX

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"I walked in the store just to take a look and I ended up buying a 07' Sportster. I've had trouble with local Harley D. service dept. before, never to return but at Caliente their staff is top notch I recommend my friends all the time. Thanks for the good times... "

By: Mike ,TX

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"What a pleasure visiting your parts dept....they take the time to listen and will work with you to find that hard-to-find part. Outstanding!!!"

By: Big Al San Antonio,TX

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"Great job guys, from the salesman to the finance officer. I'm glad I waited for the Rocker-C to come out...it is a beauty."

By: Anselmo Schertz,TX

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"Your sales staff was very friendly. They were are willing to help out. Me and My husband bought a VROD from Ray. He was real helpful and made sure we made it home that day. He has called us just to say hi. That makes me feel like I can return and purchase another bike for your dealer with ease. Len and Keith were very helpful as well. Thanks to all the Caliente Staff for making our fist purchase of a Harley a great one."

By: Anonymous Hondo,TX

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"I have never experienced such courtesy and respect as I have at this dealership. You fixed my bike and fixed it right the first time! Excellent people to do business with. I will recommend you to all of my Harley friends!!! Thanks for making my visit to your facility a pleasurable experience! The BEST dealership in San Antonio!!!!"

By: James Bandera,TX

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"We visited our store during the thanksgiving holiday and WOW what store the staff was very helpful and friendly especially Crystal Thanks so much for helping me with my purchases. We'll definitely be back next time we are in town! Thanks from the 806!!!George "

By: George Lubbock ,TX

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"Caliente's staff was top notch! After searching at other dealerships in Texas, we always seemed to come right back to Caliente. Al Lopez was a down to earth salesman who wasn't pushy and made sure that the sale wasn't the big picture, but he wanted to make sure that I was happy and comfortable with the bike I was choosing. The whole overall tour while making the purchase will be a experience my wife and I will not forget. Thanks to the whole Caliente staff! proud owner of a 2008 Night Train."

By: Brian san antonio,TX

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"I visited your store on Saturday November 17, 2007.I reside in Harlingen. Your sales associate Hilda was very helpful, patient and attentive. I picked up a Harley cap and viewed your used bikes. I am interested in upgrading my Harley 883 anniversary edition for 1200 anniversary edition. My experience at your establishmnent was very positive and look forward to hearing from you soon! Gail McKinney, LBSW "

By: Gail Harlingen,TX

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"Dear Fred, I would like to thank you and your knowledgeable staff for all of there help, especially Al. All though I went to your store to simply pick up some T- shirts I left with the Bike of my dreams! I have already started recommending my friends and will continue to recommend anyone who is interested in purchasing or just interested in finding out more about the fine Harley Davidson motorcycles available to take the time and stop by Caliente Harley Davidson I look forward to many years of enjoyment with my New FLHX Street Glide it a real head turner. Thanks again, Daniel Veliz Proud Harley owner!!!!!!!!!!!!!!!!! "

By: Daniel San Antonio,TX

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"A Big Shout Out To Jessica! Thanks for the excellent help that you gave my husband and I on Friday, November 9, 2007. I came in to look around and to get an idea of the type of jacket I would like to have. With the help she gave us I was able to put the jacket that I wanted on lay-a-way. At the counter the young lady that helped Jessica with the transaction gave us more information about payments and shipping for the jacket. We were very impressed with the store and the selection of merchandise and sizes as well. A Big Thank You also to Susan who gave us a business card with the store's information. We will be coming back to visit everytime were are back in San Antonio. Excellent and friendly staff. Great work Caliente!"

By: Maria T. La Feria,TX

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"I would like to pass on my sincere thanks to Jay Alexander. It was a pleasure working with him on the purchase of a 2004 Road King Classic (Practically New: 2900 miles). I stepped into Caliente on Oct 4th, 2007, to rest a bit. As I walked the show room floor, I found this jewel of a bike. It didn't have a price, but once I saw the mileage, I couldn't pass up the urge to ask and after Jay's offer, buy this beautiful motorcycle. Jay was easy going with a no pressure attitude. We worked out a deal with my trade-in and before the end of the day I was riding the Road King. Kudos to Jay, Carlos (service), Z (parts), and the ladies in accessories. They have continued to offer great service since my purchase. Manuel (Manny) Cerna U.S. Air Force Veteran"

By: Manuel Helotes,TX

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"First I would like to say that you have an outstanding dealership. Your choice of location makes it easy to come and go from your store. You have a customer for life. I purchase my 2007 and your salesmen made it so easy. The girls are aslo very helpful; your parts department is great. I have to say Caliente has it going on. .... Keep up the good work. CALIENTE HD rules. "

By: Anonymous San Antonio,VT

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By: Anonymous ,TX

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"I just want to say how great of a SALES PERSON Ms. Sandra Flores is doing in your store. Everytime I go there she greets me with a great smile. The other day while shopping for a presents for a friend and her daughters she greeted me and helped me find the perfect gifts. Ms Sandra not only knows what items you have there in your store but she goes the extra mile for the coustumer! THANKS SANDRA Sincirly Jose M."

By: Jose San Antonio,TX

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"I just came in to window shop with plans to purchace a couple of shirts and a jacket in the near future. I was approached by two of your most cutious and very helpful girls in the apparel dept. Veronica and Crystal! I appreciated their assistance and plan to return and continue purchacing with this type of treatment from your staff!!!"

By: Clemente San Antonio,TX

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"ROSE AND NICKI ARE THE BEST GIRLS THAT WORK THERE. EVERY SINGLE TIME I'M THERE I'M ALWAYS GREETED AT THE DOOR, THAT'S THE KIND OF ESTABLISHMENT I LIKE TO GO TO WHEN YOU GET CUSTOMER SERVICE LIKE THAT. THER'S NEVER A DULL MOMENT WHEN THEY ARE THERE. ROSE AND NICKI ARE JUST SO ON TOP THERE GAME THEY GO OUT OF THERE WAY TO SHOW ME THE NEW ITEM'S THAT CAME IN AND TO HELP ME WITH WHATEVER I NEED. I LOVE THAT. IF I CAN'T FIND IT OR YOU DON'T CARRY IT: THEY'LL FIND A WAY TO GET IT FOR ME. FABULOUS. THAT'S WHY I LOVE TO GO BACK TO CALIENTE AND NOT (other dealerships). IT'S THE PLACE TO GO. ESPECIALLY WHEN THEY ARE THERE. "

By: Melissa San Antonio,TX

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"I just want to take the time to thank Fred, and David the service manager for taking good care of me, and my scoot. I need to remind myself that this is a "Harley Shop". I've never had a good experience in a H.D. store 'till I came here. Thanks again, JP"

By: john Helotes,TX

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"Caliente is one of our favorite stores. We can always go and find exactly what we need and always get great customer service when we come in, we know most of the employees so its like we are shopping with family. We prefer Caliente over (others) only because the selection of bikes and accesories is more and the prices, there is no comparison. Caliente also has a better variety in motorclothes and with larger sizes for real size women and men. We love this store and have made all our Harley- Davidson purchases at Caliente since it opened. Thanks for being there and for hiring the best staff...From our family to yours...Thanks Jimmy and Dee Rymers"

By: Santiago San Antonio,TX

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"I felt right at home with Caliente!"

By: Anonymous ,XX

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"My salesperson was Al, he was the most helpful salesperson I have ever delt with and I have delt with many . I would recommend your dealership and especially Al .. and Dave Z. in parts .. I am enjoying my 1200 sportster custom very much ... "

By: Anonymous San Antonio ,TX

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"Buying my first Harley at Caliente made it easy for me to feel like a member of the Harley family. Al Lopez was my salesman and he made it feel more like a conversation with a friend, and never a "business" deal. I like spending time at the dealership, and even enjoy putting a smile on Len's face when he finds me in the Parts Dept "exercising my rights" as a new chromaholic!! I'm ready to ride!!!"

By: Kevin W. San Antonio,TX

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"/FINALLY A HARLEY DEALERSHIP THAT TREATS YOU LIKE YOU ARE AN IMPORTANT CUSTOMER AND NOT JUST ANOTHER NUMBER. YOUR STAFF WAS VERY HELPFUL AND DID NOT RUSH OR PUSH A SALE. I HAD A CUSTOM PART I NEEDED ON MY BIKE, IT JUST HAPPENED NOT TO BE A HARLEY PART...NOT A PROBLEM, YOUR STAFF TOOK OUT THIER CUSTOM BOOK AND ORDERED MY PART...WOW !!!!GOT IT TO ME IN 5 DAYS...GOT MY BUSINESS FROM THIS DAY FORWARD!!!"

By: DIANNA SAN ANTONIO,TX

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"After speaking to Fred, I feel much better about my experience with Caliente H.D. I was assured he'd take care of me, after their mishap. All dealerships would do well to follow Caliente's lead in customer relations. Thanks Fred. JP"

By: john Helotes,TX

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"Great Dealership, Best in the area for motorclothes"

By: Randy San Antonio,TX

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"After a negative experience with a(nother) dealer ...., I visited you guys a couple of times in one week. On the third visit Roy had me owning a new Sportster within a couple of hours and even rode it to my house himself as I was too nervous to ride it in Friday evening traffic! Try to find another dealer willing to do that. The entire staff was great and Roy has won my confidence forever. Thanks again Roy for helping me out. "

By: Jim San Antonio,TX

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"I think you guys have a great place and great parts for my bike.Your staff were so great that I took my Sportster to your service department for some work.... Thank,Jason Estrada "

By: Jason San Antonio,TX

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"Approx. a year ago 1 June 2006 after I'd been given the run around by ... other ... Harley Dealers .... I ended up purchasing my Sportster XL1200L in Austin with no complaints but Let me tell you. Since, Caliente Harley-Davidson opened up my wife & I don't mind driving 150 miles from Del Rio to buy everything that we need just ask Susan she's been a Blessing as well as your entire staff. Thanks Again...&...God Bless See You Guys this ROT weekend. "

By: Roberto Del Rio,TX

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"Recently, I decided I wanted to trade my 2005 Honda VTX and look into purchasing a 2007 FatBoy. After shopping at several dealerships, I visited Caliente H.D. Because of credit issues and the way the finance numbers ended up being, I was forced to go elsewhere to purchase my FatBoy. I have no complaints regarding my selling dealer. My only regret is I was unable to buy from Caliente. Since my purchase, I have bee back to Caliente many times to purchase accessories and merchandise and I am planning on several modifications to my bike with your parts and service departments. I wanted to let someone know that I wish I was able to work out a deal with your dealership. Even though I bought elsewhere, my salesman Roy greets me every time he sees me by name and treats me like family. He is an outstanding individual and a credit to your business. Every person I come in to contact at your store makes me feel welcome and is extremely helpful. Wether I am just looking at all the merchandise or buying something for my bike, I always enjoy my visits to Caliente and look forward to doing all my future business with you. Roy, Z, the counter girls and the rest of your staff should all be commended. Much success to your business in the future."

By: Andy SAn Antonio,TX

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"Very comfortable atmosphere. Sales personnel were extremely knowledgeable and courteous. Felt the personal touch in all transactions and these great sales people now greet me by name each time I enter the store. The Caliente Harley Davidson store goes to great lengths to demonstrate a customer first environment. Thanks to all of you..."

By: Art San Antonio,TX

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By: Randy san antonio,TX

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"First off let me say that one of the best things to happen in San Antonio lately is a new Harley dealership. I have purchased several Harley's. I was very excited when I noticed the new dealership being built. Once the Caliente dealership opened I went in to look around. I was impressed with the store layout, the numerous different models of bikes on display, the friendly staff, and on and on. In fact I was so impressed I decided to purchase my 2007 FLSTC at the dealership. Just like all my other experiences at the dealership the buying experience was second to none. One of the best judges of a dealership is how a customer is treated after the sale. I quickly found out the service department is superior not only in the work they do but also in making sure the customer is completely satisfied. I had purchased some accessories for my Softail and tried installing one of the electrical items myself. To make a long story short I cut a few wires which probably should not have been cut. I took my bike in to have the service department correct my mistakes. Once it was in for the service I was told some connectors would have to be ordered to correct the mistakes I had made. They informed me it would take 5-7 days for the items to come in since they had to be ordered. Well it took longer than the stated 5-7 days and I went to the dealership and talked to the Dave the Service Manager. Well anyone who loves to ride knows it is hard to be without your bike for any amount of time. I explained this to Dave and without hesitation he said he would work with me to make me a satisfied customer. Let me tell you that is exactly what he did. Ron, one of the Service Technicians, contacted Alamo City H-D and they had the parts needed for my bike. He said he would go over and pick them up himself. I later found out that it was actually Ron's afternoon to be off. But instead Ron went across town to get the parts needed so my bike would be ready the following morning. The next day I received a call stating my bike was ready to pick up. When I arrived and went to pay the bill I noticed Dave, the Service Manager, had taken off $150.00 in labor. Now he didn't have to do this but to keep a customer satisfied he did. I can't say enough good things about Caliente. There are alot of dealerships you can give your business too. But if you want great service before and after the sale you need to go to Caliente first. I promise they will make you happy. They treated me right and I know they will do the same for anyone else. I can also promise you they will treat your bike as if it belonged to you. Check them out and you will be as happy as I am. Thanks Caliente... Dave Coulter "

By: Dave San Antonio,TX

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"Although it didn't feel like it, my husband & I spent 5 hrs at your location. We enjoyed every minute of it! We have never made a major purchase that went as smooth as purchasing our Harleys (his and hers) along with accessories. Your store's atmosphere was like one big party with music, food and people just having a good time and enjoying themselves. All your staff made us feel like we were the "guest of honor". I could honestly say they were all enjoying their work; they were high spirited and very enthusiastic about your products. Your salesguys addressed all our questions and concerns promptly and professionally. I give Caliente 5 stars and recommend anyone looking for a bike or accessories to try Caliente first!"

By: Anonymous Charlotte,TX

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"All you bikers, and want to be bikers. Caliente has the real deal going. If you want a no nonsense deal with no false promises and cheap giveaways just to make the sale thi